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Terms of Service

Last updated: 6 February 2026

Welcome to Rotazen. These Terms of Service ("Terms") govern your access to and use of our workforce scheduling platform, website, and related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

The Service is operated by ROTAZEN EOOD (РОТАЗЕН ЕООД), a single-member limited liability company registered in the Commercial Register of the Republic of Bulgaria under UIC (ЕИК) 208830417, with registered address at 4 Teodor Teodorov St., fl. 4, apt. 16, Nadezhda 3, Nadezhda District, Sofia 1229, Bulgaria. The Service is designed primarily for businesses operating within Bulgaria and is subject to Bulgarian law.

1. Acceptance of Terms

By creating an account, accessing, or using the Service, you confirm that you:

  • Are at least 18 years of age
  • Have the authority to enter into these Terms on behalf of your organization (if applicable)
  • Agree to comply with all applicable laws and regulations
  • Understand and accept our Privacy Policy

2. Description of Service

Rotazen provides a cloud-based workforce scheduling platform that enables businesses to:

  • Create and manage employee work schedules
  • Track employee availability and time-off requests
  • Display informational warnings based on Bulgarian labor law (Кодекс на труда)
  • Facilitate shift swaps and schedule changes
  • Generate reports and analytics on workforce scheduling

Rotazen is a scheduling tool that provides informational warnings based on Bulgarian labor law rules. These warnings are advisory only and do not constitute legal advice or guarantee compliance. Your business is solely responsible for all scheduling decisions and for ensuring compliance with all applicable labor laws and regulations, including the Кодекс на труда.

3. User Accounts and Responsibilities

When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your password and account credentials
  • Promptly notify us of any unauthorized access to your account
  • Accept responsibility for all activities that occur under your account
  • Not share your account credentials with unauthorized parties

Organization administrators are responsible for managing user access within their organization and ensuring that all users comply with these Terms.

4. Payment Terms

Certain features of the Service require a paid subscription. By subscribing to a paid plan:

  • You agree to pay all fees associated with your selected plan
  • Fees are billed in advance on a monthly or annual basis
  • All payments are non-refundable except as required by law
  • Prices are subject to change with 30 days' notice
  • Failure to pay may result in suspension or termination of access

For current pricing information, please visit our Pricing page.

5. Limitation of Liability

To the maximum extent permitted by applicable law:

  • The Service is provided "as is" without warranties of any kind, express or implied
  • We do not guarantee that the Service will be uninterrupted, error-free, or secure
  • We are not liable for any indirect, incidental, special, or consequential damages
  • Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim

Labor Law Disclaimer: Rotazen provides informational warnings based on Bulgarian labor law rules as a convenience feature. These warnings are advisory only, may not cover all legal requirements, and do not constitute legal advice or guarantee compliance. Your business bears full responsibility for all scheduling decisions and legal compliance. Consult a qualified legal professional for specific compliance questions.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Bulgaria, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Sofia, Bulgaria.

7. Contact Information

If you have any questions about these Terms of Service, please contact us:

ROTAZEN EOOD (РОТАЗЕН ЕООД)

UIC / ЕИК: 208830417

Email: legal@rotazen.app

Registered address: 4 Teodor Teodorov St., fl. 4, apt. 16, Nadezhda 3, Nadezhda District, Sofia 1229, Bulgaria

Questions about these terms?

Write to us at legal@rotazen.app or through the contact page.

Contact us